When an older adult or a couple requires additional care, orchestrating a successful move requires significant decision-making and planning. Although some individuals are proactive planners, most people defer moving until it becomes a necessity.
Faced with the prospect of a transition, older adults and their families want to be certain they are aware of all available options so they can make informed decisions about their future. But how exactly does one go about selecting a care community, or determining if in-home care is a viable possibility?
The Benefit of Professional Guidance
Because there are hundreds of options to consider, the process can quickly become overwhelming. One of the primary benefits of working with a senior housing and referral agent is gaining a deeper understanding of which specific options fit your situation. Referral agents know which questions to ask to ensure your choices are focused entirely on your specific needs and desires.
A referral agent's support comes at no cost to seniors or their families. Instead, the agency charges a referral fee to the senior living providers. This model benefits all parties involved: providers save on advertising and marketing costs—allowing them to channel resources into better services—while families receive professional guidance without a financial burden.
Finding the Right Support
There are approximately 50 agencies in Oregon and 75 in Washington, yet selecting the right person to support you is vital to achieving the best outcome. The most effective way to find a qualified agent is by visiting the Oregon Senior Referral Agency Association at www.OSRAA.com (in Oregon) or www.asrpwa.org (in Washington).
A Word of Caution Regarding Online Searches
It is often best to avoid using general internet searches to find care options. Nearly all websites that promote senior living direct you to one of two large, national companies that may not have your specific best interests in mind. These websites are typically not contracted with the full spectrum of available options; instead, they refer you only to the communities or homes where they hold a contract.
What to Expect from a Local Agent
When you contact a local referral agent, they will meet with you in person or conduct an in-depth phone consultation regarding your unique situation. From there, the agent will:
- Accompany you on tours of several facilities.
- Act as a neutral third party during the information-gathering stage.
- Provide advocacy before the actual move takes place.
A referral agent's role is to present options based on the criteria you set forth. Most people find that visiting a dozen communities creates confusion, whereas touring three options that specifically match your needs and preferences simplifies the process.
Because this transition represents a major life decision, it is best to have the help of a well-informed referral agent who can ensure you have everything you need to make the right choice.
Provided by 1st CHOICE Advisory Services, Inc. Serving older adults in Oregon & Washington since 1993.