When an older adult or a couple needs care, it takes a lot of decision-making and planning to orchestrate a successful move. Although some people are advance planners, most people put off making a move until it becomes almost a necessity to do so.
Faced with the prospect of needing to make a move, older adults and their families want to be certain they're aware of all the options and that they're making informed decisions about their future. How exactly does one go about selecting a care community, or how do you know if in-home care is a possibility?
Because there are hundreds of options to consider, this process can quickly become overwhelming. One of the primary benefits of working with a referral agent is to gain a deeper understanding of which options you'll want to consider. Referral agents know the questions that need to be answered so that your options are fully focused on what you want and what you need.
One of the most significant advantages of working with a professional referral agent is that their support comes at no cost to seniors and their families. Instead, the agency charges a referral fee to the senior living providers. This model benefits all parties involved: providers save on advertising and marketing costs, channeling these resources into offering better services, while families receive supportive guidance without needing to pay for this helpful support.
There are 50 such agencies in our area, yet selecting the right person to support you is important to experiencing the best outcome. The most effective way to find a referral agent is by visiting the Oregon Senior Referral Agency Association at www.OSRAA.com.
You will want to avoid using the internet to find the options available to you. Nearly all the websites that promote senior living direct you to one of two large, national companies who do not have your best interests in mind. These websites also are not contracted with the full spectrum of options. Instead, they refer you only to communities or homes where they have a contract.
When you contact a referral agent, they'll meet with you in person or arrange an in-depth phone conversation with you about your particular situation. From there, the agent will accompany you on tours of several options, acting as a neutral third party to support you in the information-gathering stage and in making your own decisions.
The role of a referral agent is to present options based on the criteria you set forth. This allows you to consider only options that match what you're seeking. Most people find that visiting a dozen communities creates confusion, whereas touring three options that all match your needs and preferences simplifies the process. People also benefit from the advocacy a referral agent provides during the touring process and before the actual move happens.
Because such a move represents a big decision in life, it's best to have the help of a well-informed referral agent who can ensure you have what you need to make a good decision for yourself.
Provided by 1st Choice Advisory Services — serving older adults in Oregon & Washington since 1993.